> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vizcom.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get help

> Reach Vizcom support by in-app chat or email, join the Discord community, and find courses, webinars and videos.

The fastest way to reach the Vizcom team is the chat in the app.

## Contact support

> [card] Chat in the app
>
> Click **Help** (?) > **Contact support** in a file, or **Help & feedback** > **Contact support** in the sidebar.

> [card] [Email](mailto:support@vizcom.com)
>
> Email [support@vizcom.com](mailto:support@vizcom.com).

![The bottom right of the Workbench with a drill on the canvas and the round Help (?) button marked 1. Its menu is open: Get started, Documentation, Tutorials, Webinars, Keyboard shortcuts marked 4, Join the community marked 3 and Contact support marked 2.](https://mintcdn.com/vizcom-c4034e9b/FHfxWMtC8cMIGOnx/images/find/help-menu.png?fit=max\&auto=format\&n=FHfxWMtC8cMIGOnx\&q=85\&s=8ae1c7971ba3852bc8cdcba16e3471f5)

Help (?) (1): Contact support (2), Join the community (3) and Keyboard shortcuts (4).

Include your workspace name, the file link, the exact message or a screenshot, and your browser.

## Help yourself first

> [card] [Troubleshooting](https://docs.vizcom.com/help/troubleshooting.md)
>
> Messages and fixes.

> [card] [Where is it?](https://docs.vizcom.com/help/where-is-it.md)
>
> Renamed and moved tools.

> [card] [FAQ](https://docs.vizcom.com/help/faq.md)
>
> Quick answers.

> [card] [What's new](https://docs.vizcom.com/help/whats-new.md)
>
> Recent changes.

## Community

> [card] [Join the Vizcom Discord](https://discord.gg/aJZZaJpPSZ)
>
> Ask questions and share work with other designers, from **Help** (?) 3 > **Join the community**.

## Learning resources

| Resource | What it is |
| - | - |
| [Vizcom University](https://vizcom.com/university) | Guided courses, including Vizcom 101 |
| [Webinars](https://vizcom.com/university/webinars) | On-demand sessions with design teams |
| [YouTube](https://www.youtube.com/@vizcom_ai) | Video tutorials |

**Learn** in the sidebar also has template files, and **Help** (?) > **Get started** replays the in-app tips.

## Service incidents

During a service problem, a notice appears in the app; click **View Status**, when shown, for updates.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.