Network requirements - Vizcom Docs

Allow HTTPS (port 443) and WebSocket traffic to these hosts to run Vizcom behind a firewall or proxy.

Required

Host	Used for
`app.vizcom.com`	The app, its API and WebSockets (`wss://`)
`app.vizcom.ai`	Older app address; SSO redirects pass through it
`prod.assets.vizcom.com`	Images, uploads and generated files
`vizcom.s3.us-east-2.amazonaws.com`	Older stored files
`fonts.googleapis.com`, `fonts.gstatic.com`	The app’s font
`www.gstatic.com`	Opening compressed 3D models

Check your proxy for these:

WebSockets on app.vizcom.com/api/v1. Without them, boards don’t update live.
Request size: allow uploads of up to 150 MB to app.vizcom.com/api/v1.
TLS inspection can break WebSockets. Exempt the hosts above if connections drop.

Host	Used for
`accounts.google.com`	Continue with Google
`api.workos.com`	SSO through WorkOS
`login.microsoftonline.com`	SSO with Microsoft Entra ID
Your SAML identity provider	SSO with SAML 2.0
`yourcompany.enterprise.vizcom.com`	Your company sign-in address, if you have one

Billing, help and support

Host	Used for
`checkout.stripe.com`, `billing.stripe.com`	Payments, invoices and the billing portal
`.intercom.io`, `.intercomcdn.com`	Support chat
`docs.vizcom.com`	Help links
`www.vizcom.com`, `vizcom.com`, `www.vizcom.ai`	Website, webinars, terms and privacy policy
`discord.gg`	Join our Discord
`img.youtube.com`, `www.youtube.com`	Tutorial videos
`js-na2.hsforms.net`, `*.hsforms.com`	The plan upgrade demo form

Monitoring and feature delivery

Allow these so features reach you and Vizcom can diagnose problems.

Host	Used for
`browser-intake-us5-datadoghq.com`	Performance monitoring and sampled session replay (Datadog)
`o1304334.ingest.sentry.io`	Error reporting (Sentry)
`www.googletagmanager.com`	Google Tag Manager
`featureassets.org`, `prodregistryv2.org`	Feature flags (Statsig), as a fallback to `app.vizcom.com`

Specific features

Host	Used for
`realtime-376da508.modal.vizcom.com`	Live Render in Studio’s Create (Legacy) tab
`developer.api.autodesk.com`	Connecting to Autodesk Fusion

The desktop app needs the same hosts as the browser.

⌘I