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Seats can be managed at any point during your billing period

The Professional and Starter workspaces have seats that can be assigned to members based on role. Paid roles are Admin and Editors. Each of these roles requires a seat. Viewers are free and do not require a seat in the workspace. Only Admin can make adjustments to the seats in a workspace.

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Adding Seats in Professional Plan

1

Navigate to the Settings page in the sidebar of your file dashboard

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On the Plans & Billing page of the Settings sidebar, click on Manage Seats

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Add seats to your plan using the + button

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When upgrading from the Starter plan to the Professional plan, you can choose to add seats to your plan

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Upon confirmation, an immediate invoice is generated for the upcoming billing period. The cost is based on the number of seats selected

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This change takes effect immediately. A prorated amount is calculated based on the remaining time in the current billing period to cover the cost of the new seats. The subscription is updated, and the next invoices will include these additional seats

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With this change, Admin will be able to invite more editors or admins immediately

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Remove Seats in Professional Plan

1

Navigate to the Settings page in the sidebar of your file dashboard

2

On the Plans & Billing page of the Settings sidebar, click on Manage Seats

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Admin can remove the required number of seats using the - button. A minimum of 1 seat is required

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This change becomes effective at the end of the current billing period, meaning your workspace will still have access to the current number of seats until these scheduled changes take effect

If the organization has more than two editors or admins (invited or active), the extra editors will be downgraded to viewers. We will start by downgrading invited users, followed by the most recently joined users

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How to leave a workspace

1

Navigate to the Settings page in the sidebar of your workspace that you want to leave

2

Go to the Members section

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Find your name and click the menu icon (3 dots), and select Leave Workspace